Office Manager/ Logistics

Full Time
Posted 1 month ago
Job Title: Office Manager/ Logistics
Work Location: Colorado
Department: Operations
Essential Duties and Responsibilities: 

  • Running Denver office, located in Golden, CO
  • Patient intake and scheduling
  • Perform approval call and delivery calls with patients
  • Complete patient satisfaction surveys
  • Processing shipment documentation and inspecting completed orders
  • Evaluating carrier performance and resolving issues
  • Processing shipment requests, monitoring the packaging and labeling of completed orders
  • Receiving and processing all inbound and outbound shipments
  • Real-time updates to tracker of Inbound and Outbound shipments
  • Optimizing storage and flow of inventory
  • Maintaining proper supply levels of shipping supplies
  • Intake, Cleaning, Testing, and Maintaining of TCT devices
  • Deliver equipment to the patient’s home and demonstrate thoroughly and patiently how to use the devices
  • Give minor troubleshooting and maintenance tips, contact information for the patient to call if there are any
    issues and complete all delivery paperwork properly
  • Pick up devices from the patient’s home and ensure that all items are accounted for (Unit, power cord, hose,
    fluid bottle, and manual)
Education and/or Work Experience Requirements:

  • 2 years of experience in the shipping industry
  • In-depth knowledge of logistics and shipping documentation
  • Valid driver’s license and reliable transportation
  • Comfortable driving in inclement weather
  • Fluent in Microsoft Office and Google Platform
  • Knowledge of shipping industry regulations
  • Must be able to lift 30lb, regularly

  • Integrity- Job requires being a truthful individual; can present the unvarnished truth in an appropriate and
    helpful manner; keeps confidences and admits mistakes; doesn’t misrepresent self for personal gain.
  • Dependability- Job requires being reliable, responsible, and fulfilling obligations.
  • Drive for Results- Job requires the individual to consistently set clear expectations and focus on goals;
    constant high performer; understands bottom line and pushes self and others for results; evaluates
    performance toward impact to organization.
  • Achievement/ Effort- Job requires establishing and maintaining personally challenging achievement goals
    and exerting effort toward mastering tasks.
  • Emotional Intelligence- Job requires the ability to be aware of, control, and express one’s emotions, and
    to handle interpersonal relationships empathetically.


Job Features

Job CategoryOffice Manager

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