Customer Service Representative (CSR)

Part Time
New Brighton_PA
Posted 2 weeks ago

JOB DESCRIPTION

Match One Medical is actively seeking a Customer Service Representative (CSR) to work Part Time: 9am-1pm or 1pm-5pm or 5pm-9pm in our New Brighton, PA.Possible remote after training. Ideal candidates must be personable, able to multitask in a fast paced environment, and have great communication skills. Candidates must have experience working with Google Platform and Microsoft Office Suite. Candidates must have experience with direct customer contact, great attention to detail, and the ability to adjust to changes that occur within a growing company.

JOB REQUIREMENTS

Previous customer service experience
Valid driver’s license
Fluent in Microsoft Office and Google Drive
Great organizational and communication skills

JOB DUTIES

Insurance and coverage verification calls, approval calls and fitting calls
Data entry
Communicate with sales reps on product questions, inventory, and/or supplies
Email
Answering phones
Patient intake and scheduling
Troubleshooting/problems with patients
Patient requests
Assist shipping department with inventory/ordering
Weekly numbers for billing dept
Square credit payments
Scanning, faxing & EMR documenting and routing
Assist in maintaining a clean office
Processing incoming mail
Ability to lift and carry boxes up to 30 lbs (medical equipment)
Contributes to team effort by accomplishing various tasks
Completing any other office duties or miscellaneous task that may be assigned
Job Type: Full-time
$15.00/hour to start

Pay may depend on skills and/or qualifications
You must be willing to provide 3 professional references upon request.

 

Job Features

Job CategoryCustomer Service Representative

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